Operators found clever ways to survive last year, and their actions confirm 2021 State of the Restaurant Industry trend data.
Famous Dave’s cleared entries for social distancing, partitioned POS counters and placed hand sanitizing stations throughout. The 2021 State of the Restaurant Industry Report (the Report) identifies the data on COVID-19’s impact on restaurants, the operational and menu trends that have helped struggling restaurants survive the year, and the intentions of operators and consumers going forward.
Looking at operations across the country, the Association pulled together a roundup of some of the best efforts and clever innovations independents and multiunit operators put in motion to keep serving customers.
Get more information on these data points and other findings in our 2021 State of the Restaurant Industry report
When waits got long for to-go orders at the beginning of the pandemic, Fazoli’s moved cashiers outside to take orders on tablets in advance of the order screen.