The Idea Zone is located right on the show floor and provides exciting and timely topics each year. The 2018 line-up will include presentations on proper employee pay practices, increasing customer satisfaction, best practices panel on social media and much more!
IDEA ZONE Schedule
(as of June 11, 2018)
Saturday, August 4, 2018
Pay Right Now or You Will Pay More Later- Are You Paying Your Employees Correctly?
Michelle Anderson, Partner, Fisher Phillips, LLP
Wage and hour litigation is on the rise within the state of Louisiana, and you need to understand your responsibilities as an employer. Michelle Anderson of Fisher Phillips, LLP will discuss common pay practices that can get employers in trouble, and how to avoid becoming a target of a Department of Labor audit or a private lawsuit. Topics will include proper classification of employees, tip credits, tip pools, deductions, overtime, the 80/20 rule on side work, and more.
Training & Retaining Good Employees & Increasing Customer Satisfaction
David Scott Peters, The Restaurant Expert
Employee training is one of those things that sounds so simple to execute, but is often undervalued and overlooked, especially in restaurants. Want to know why it’s so important to train your restaurant employees? One of the keys to avoiding lost customers is to train them with a structured training program. Not only will you improve your customers’ experience and increase your sales, you’ll also attract and keep good restaurant employees. In this session, David Scott Peters, founder of TheRestaurantExpert.com and session speaker, will address the keys to effective training.
Social Media Marketing for Today’s Restaurants: A Panel on Proven Best Practices
Moderator: Emma Vaughn, Main Street Hub
Panelists: Social Media Managers from fine dining, upscale casual and fast food segments
It’s important for your restaurant to keep up with the latest social media marketing trends by using content marketing to attract new customers. An effective content marketing strategy involves sharing high-quality, purposeful content on platforms like Facebook, Instagram, and Twitter that's in line with your business goals. Emma Vaughn of Main Street Hub will moderate a panel of social media experts from differing segments of the restaurant industry on sharing best practices on how your restaurant can use these platforms to drive new business.
Sunday, August 5, 2018
Food Technology Entrepreneur Showcase
Moderator: Bill Sabo, New Orleans Business Alliance
Panelists: Arthur Bart-Williams, founder of Vizzit; Pat Crilly, founder of Digital Tip Jar and Patrick Morin, founder of Startup Food Biz
Join Bill Sabo of the New Orleans Business Alliance as he moderates a panel on emerging technology in the food and beverage industries, focusing on guest interaction, employees, operations and vendor interaction.
Beyond Harassment Training: Strategies for Reducing Harassment in the Workplace
Liz Roussel and Diana Surprenant, Partners, Adams and Reese LLP
This timely discussion with Adams & Reese LLP’s Liz Roussel and Diana Surprenant will cover the #MeToo movement and what constitutes workplace harassment and how court decisions have encouraged employers to have policies in place to address and prevent harassment in the workplace. Learn strategies to effectuate meaningful changes in culture that can reduce the likelihood that workplace harassment will occur,
How to Price a Profitable Catering Proposal
Sandy Korem, The Catering Coach
Off-site catering is a great way to add a lucrative profit stream to your existing restaurant business. But most restaurateurs don't maximize profits for catered events. Instead, they throw profits away simply because they don't know WHAT to charge for or even how to charge the client. Sandy Korem, owner of The Festive Kitchen, a Dallas-based catering company that has experienced sales growth every year for 26 years, will share her expertise to help attendees price their catering proposals for the most profits and the most client satisfaction. In this session, Sandy will help attendees learn the ins and outs of pricing a catering menu to immediately generate money.
Monday, August 6, 2018
Accident Reporting & Claims Management
Victor Balbuena, LRA SIF
Join the LRA SIF’s VP of Loss Prevention Victor Balbuena as he presents this year’s LRA SIF Safety Seminar. Victor’s expertise in providing a safe environment for your employees and guests can help you reduce your liability and worker’s comp exposures. He will explain how to report an accident timely, accurately and thoroughly and know what to do before, during and after a claim. This seminar meets one of the requirements for participating in the LRA SIF annual safety dividend.