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2008 EXPO Agenda
FRIDAY, AUGUST 1
ServSafe® Sanitation Certification Seminar
Sponsored by Auto-Chlor Services
9 a.m. – 5 p.m.
Room #283
This seminar provides an in-depth knowledge of sanitation principles and ways to apply them in practical operational situations. ServSafe® centers on reducing your liability through handling techniques, safety systems and training and supervising employees. Register at least two weeks prior to seminar. Call Laurie at (800) 256-4572 or (504) 454-2277 for registration information.
Cost: LRA Members $99 – Non-Members $150
SATURDAY, AUGUST 2
Registration Open, Halls I-J
9 a.m. - 5 p.m.
ServSafe® Sanitation Certification Seminar
Sponsored by Auto-Chlor Services
9 a.m. – 5 p.m.
Room #283
Register at least two weeks prior to seminar. Call Laurie at (800) 256-4572 or (504) 454-2277 for registration information.
Cost: LRA Members $99 – Non-Members $150
Louisiana’s BEST© Alcohol Server Training
Sponsored by Auto-Chlor Services
10 a.m. – Noon
Room #284
Louisiana’s BEST©, a state approved server training class, equips you with the knowledge, confidence and tools to serve alcohol successfully and responsibly. The Louisiana’s BEST© training program will help you and your co-workers responsibly serve alcoholic beverages as part of the total service experience you provide to your guests. You must have a valid form of identification to be admitted into this seminar. Register at least one week prior to seminar. Call Laurie at (800) 256-4572 or (504) 454-2277 for registration information.
Cost: LRA Members $25 – Non-Members $40
11 a.m. Show Opens
Kill them with Kindness—Customer Service that Cooks
Free with name badge
Bruce Wilkinson
Noon – 1 p.m.
Show Floor – Hall J
With more than 22 years as a professional motivational speaker, Bruce Wilkinson works with associations, schools and government agencies to name a few to assist them in improving customer service. Wilkinson is a speaker with a point and uses a little humor, lots of enthusiasm and a wealth of information to help you establish an effective and positive customer service oriented workplace.
How Technology Can Increase Your Sales & Profitability
Free with name badge
1-2 p.m.
Room 284
Mississippi Hospitality and Restaurant Association’s Mike Cashion, Executive Director, and Grady Griffin, Director of Education & Training, will provide important information about e-mail marketing, point-of-sale management and managing by financial statements.
How to Avoid Getting Sued
Alan Yacoubian, LRA Attorney
Free with name badge
1:30 – 2:30 p.m.
Show Floor - Hall J
A common sense approach to avoiding lawsuits and keeping both customers and employees happy and loyal.
Seasonal Buying Guide for Seafood
Free with name badge
3 – 4 p.m.
Show Floor – Hall J
Harlon Pearce, owner of Harlon’s LA Fish, has spent a lifetime working in the seafood industry. In this need-to-know session, you will learn when your favorite catch is available and how much to order to get the best price.
Contemporary Cocktails & Mixology Basics
Presented by Republic National Distributing Company
Free with name badge
4:15-5 p.m.
Show Floor – Hall J
U.S. Bombay Sapphire Master Mixologist Milo Rodriguez will be demonstrating contemporary cocktails and discussing the importance of, and ways of applying, good mixology basics in any bar, club or restaurant.
5 p.m. Show Closes
SUNDAY, AUGUST 3
Registration Open, Halls I-J
9 a.m. - 5 p.m.
Louisiana’s BEST© Alcohol Server Training
Sponsored by Auto-Chlor Services
10 a.m. – Noon
Room #284
Register at least one week prior to seminar. You must have a valid form of identification to be admitted into this seminar. Call Laurie at (800) 256-4572 or (504) 454-2277 for registration information.
Cost: LRA Members $25 – Non-Members $40
11 a.m. Show Opens
Fighting Food Cost Inflation
Presented by Michael G. Nickelotte, SYSCO Food Services of New Orleans
Free with name badge
11:15 a.m.-Noon
Show Floor- Hall J
This seminar will address current economic impact facing foodservice operators and identify key industry areas that need to be addressed to minimize inflation impact. Come learn skills that evaluate and positively impact sales and profitability and determine the best actions to minimize negative impacts of rising prices. Appropriate action steps for operators to take will be recommended.
Catering Clinic with Nanci Easterling
Free with name badge
Noon – 1 p.m.
Show Floor – Hall J
From dinner for two to 12,000, owner of Food Art, a premier catering and event-planning company in New Orleans, Nanci Easterling has grown her catering business by trial and error. Easterling teaches at the University of New Orleans’ Kabacoff School of Hotel, Restaurant and Tourism with more than 20 years of experience. Her love of catering marries her creativity and her financial acumen, and she will share some of her trade secrets with seminar attendees in this one hour session.
Credit Cards—Protecting your Customer & your Business
Free with name badge
1:30 – 2:30 p.m.
Show Floor - Hall J
Specializing in technology applications serving the hospitality industry, this informative workshop will give restaurant operators the low-down on PCI compliance. In this session, you will learn from the experts how to prevent your customers and your business from becoming the victim of credit card fraud.
The World Wine Challenge
Presented by Republic National Beverage Company
Free with name badge
3-4 p.m.
Show Floor - Hall J
Think you know everything there is to know about wine and food? Come take the World Wine Challenge created by Certified Wine Educator and VP of Trade Relations at Trinchero Family Estates, Barry Wiss. The World Wine Challenge is presented in a fun game show format where participants field questions pertaining to the world of wine, food and hospitality.
5 p.m. Show Closes
LRA Chairman's Reception & Awards Banquet
6:30 p.m.
New Orleans Marriott at the Convention Center
MONDAY, AUGUST 4
Registration Open, Halls I-J
9 a.m. - 1 p.m.
Employees: The XYZ’s of the New Generation
Presented by the Louisiana Restaurant Association Self Insurer’s Fund
Free with name badge
9-10 a.m.
Room #287
Attendance at this seminar satisfies one of the three requirements for the LRA/SIF’s Safety Credit. Come learn valuable techniques to assist you in properly hiring, training and managing today’s employees. From Baby Boomers to Generation Y, you will hear which generation would be the best employee for your specific job positions.
Food Safety Recertification Exam
Sponsored by Auto-Chlor Services
9 – 11 a.m.
Room #291
This certificate meets the training and testing requirements needed to obtain the Department of Health and Hospitals Food Safety certificate. A copy of your ServSafe® certificate or State Food Safety certificate, not to be expired more than six months, is required to take the recertification exam. If you fail to pass the exam, you will need to take the all day ServSafe® class. Register at least two weeks prior to the exam. Call Laurie at (504) 454-2277 or (800) 256-4572 for registration information.
Cost: LRA Members $75 – Non-Members $100
Foodservice Management Professional (FMP)
Sponsored by Auto-Chlor Services
9 a.m. – Noon
Room #283
FMP is the industry’s highest mark of professionalism. Demonstrate your leadership skills and receive industry-wide recognition for your commitment. You must submit your application for acceptance before June 1, 2008. For more information, contact Laurie at (504) 454-2277 or (800) 256-4572.
10 a.m. Show Opens
Louisiana’s BEST© Alcohol Server Training
Sponsored by Auto-Chlor Services
10 a.m. – Noon
Room #284
Register at least one week prior to seminar. You must have a valid form of identification to be admitted into this seminar. Call Laurie at (800) 256-4572 or (504) 454-2277 for registration information.
Cost: LRA Members $25 – Non-Members $40
Creating a Smoke-Free Workplace
Presented by: The Department of Health and Hospital’s Louisiana Tobacco Control Program
Sponsored by: The Louisiana Campaign for Tobacco-Free Living and American Lung Association
Free with name badge
10:30 – 11:30 a.m.
Show Floor – Hall J
Learn how to provide a healthy and smoke-free workplace under the Louisiana Smoke-Free Air Act (ACT 815). Get useful information on creating a smoke-free workplace policy and how to help your employees quit using tobacco, while boosting employee productivity and savings in company healthcare costs. Informational packets with all the presented information will be available at the seminar.
How to Franchise Your Business
Presented by Francorp, Inc.
Free with name badge
12:30-1:30 p.m.
Show Floor- Hall J
Francorp's seminars are designed for business owners and corporations to better understand franchising as a growth strategy. Attendees will come away from the seminar with a thorough understanding of franchising, franchise regulation, the expansion alternatives, the risks, the expenses, the timeframes, and the probable returns in franchising a business.
3 p.m. Show Closes
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